Gaining a thorough understanding of your online business is essential to the success of your Gravit-e eCommerce website. We guide you through all phases of set up, design, development, delivery and beyond.
eCommerce Strategy
Identify key online challenges and opportunities
Develop personas for target customers
Formulate a compelling online proposition
Assess existing SEO performance
Formulate a digital content plan to build values online relationships
Inbound traffic generation plan
Identify key ROI opportunities
Discover your online USP
Requirements Analysis & Design
Functional and technical analysis
Design and user experience
One to one expert consultation
Analyse requirements for customisation
Back office and other integration requirements
Introduction on eCommerce best practice
Development & Implementation
Regular deployment and visibility
User acceptance testing
Load testing and tuning
Content analysis and optimization
System configuration
Develop bespoke functionality
Implement personalized design
Ongoing Support
Dedicated support desk
Reporting and SLA's
System Monitoring
Coordination of external agency relationships
Hosted with 24/7 availability, monitoring and security
Performance Analysis & Optimisation
Identification of potential problems and/or enhancements
Advice on new trends and technologies
Dashboard and site metrics analysis with recommendations
Identification of opportunities to improve performance